Our Policies

Your privacy is important to us. We collect only the information necessary to process your orders, improve our services, and provide you with a better shopping experience.

• Information we collect: name, contact details, address, and order details.
• We do not sell or share your data with third parties except for order fulfillment and legal requirements.
• You can request, update, or delete your personal data by contacting our support.

We process and dispatch orders within 1-3 business days. Delivery times vary based on your location and the shipping method selected at checkout.

• Free shipping on orders above ₹1,500 (India only).
• Real-time tracking information will be shared via email/SMS once shipped.
• In case of delivery delays caused by carriers or unforeseen events, we'll keep you informed.

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery with your order ID and photos/videos of the item.

• Eligible items can be returned within 7 days of delivery in unused condition.
• Refunds are processed to the original payment method within 5-7 business days after inspection.
• Consumables, live-stock, and customized items are not eligible for return unless defective.

All transactions are processed securely via industry-standard encryption. We support leading payment gateways and UPI for safe, seamless checkout.

• Your card/payment data is handled by certified payment processors and is never stored on our servers.
• We use SSL encryption and follow best practices to protect your information.

By accessing or using our website, you agree to comply with our policies and terms. Product images are for representation; specifications may vary by batch or manufacturer updates.

• Prices, offers, and availability are subject to change without prior notice.
• Misuse, unauthorized reselling, or fraudulent activity may result in order cancellation.